About
Our Services
Servicing & Maintenance
Keep your safes and vaults performing at their best. Our nationwide team provides scheduled maintenance and 24/7 support to extend life, prevent lockouts, and reduce costly repairs.
Factory & Workshop
From custom one-off safes to large production runs, our factory and Auckland workshop combine advanced engineering and skilled craftsmanship to deliver secure storage solutions tailored to your needs.
Delivery & Installation
Challenger handles delivery, installation, relocation, and storage of safes across New Zealand and the Asia–Pacific region, ensuring every safe is moved securely, efficiently, and cost-effectively.
More about our logistics
Safe Servicing & MAINTENANCE
At Challenger, our dedicated Service Team provides both scheduled maintenance and 24/7 reactive support, ensuring your safe or secure storage system is always performing at its best.
We recommend servicing your safe annually for business use, or every two years for residential use, depending on your environment and frequency of use. Regular preventative maintenance not only safeguards your valuables but also helps avoid expensive repairs if a safe becomes inaccessible due to neglect.
Whether you need scheduled servicing or urgent 24/7 support, Challenger’s expert technicians are here to keep your security equipment operating reliably. Contact us today to book a service or to learn more about our nationwide maintenance programme.
Nationwide Support
With nationwide coverage across New Zealand, we deliver reliable servicing that extends the life of your equipment, reduces the risk of costly breakdowns, and prevents disruptive lockouts.
Our Scheduled Service Programme is designed to give you confidence that your safe or vault remains in optimal condition. Each visit includes a full inspection of safes and locking systems, the identification of wear or remedial work needed, and the lubrication of critical moving parts such as hinges, bolts, locks, and runners. We also make adjustments to doors and drawers to ensure smooth operation and lasting performance.
Factory & Workshop Services
Challenger provides both large-scale factory and boutique workshop services to meet the secure storage needs of clients across the residential, commercial, corporate, and government sectors.
Our Capabilities
Working alongside our specialist supply partners, we offer scalable engineering resources and highly automated processes, capable of handling everything from one-off custom builds to large production runs of secure storage products and accessories.
Our factory combines advanced technology with skilled craftsmanship, delivering end-to-end capabilities including CAD product design and engineering, precision cutting, turret punching, folding, welding and fabrication, tool making, pressing, CNC turning and milling, powder coating and painting, as well as assembly, packaging, transport, and professional installation.
Bespoke Projects
For bespoke or low-volume projects, our Auckland workshop provides tailored manufacturing and assembly solutions.
This facility also handles product modifications and the refurbishment of client equipment, ensuring that every safe or storage solution meets exacting standards for quality, functionality, and security.
Delivery & Installation Services
Challenger delivers, installs, relocates, and stores safes across New Zealand and the Asia–Pacific, ensuring secure, efficient, and cost-effective solutions.
We've got you covered.
Nationwide Service & Support
Challenger, together with our trusted Service Partners, provide both scheduled maintenance and rapid-response servicing across New Zealand.
Whether you need routine servicing, urgent repairs, or specialist advice, our nationwide network ensures you’re covered - wherever you are.
Get in touch with our team to request assistance or book a service visit.